Frequently Asked Questions
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Most Popular Questions
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY PACKAGE?
We have a standard 24-48 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe for receiving your package.
******NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS******
HOW DO I RETURN OR EXCHANGE MY ORDER
Unfortunately due to the current ongoing Global health crisis surrounding COVID-19, and the health an safety of our customers, their families as well as ours here at ICB being our NUMBER ONE PRIORITY we've decided to follow CDC guidelines and implement a FINAL SALE policy at this time. However we do hope in the near future to begin processing returns as well as exchanges. Thank for your support and understanding.
CAN I MAKE CHANGES/MODIFY MY ORDER ONCE ITS BEEN PLACED
Unfortunately We cant make changes once your order has been processed, However if you can reach us prior to processing and shipping we are open and willing to making changes to your order before shipping.